Police commissioner reviews IGRS functions, orders departmental action against 25 sub-inspectors

Varanasi Police Commissioner Mohit Agrawal has ordered departmental action against 25 sub-inspectors. These officers failed to contact complainants while resolving public grievances. Their actions led to negative feedback and impacted the district’s ranking on the IGRS portal. This conduct was deemed a dereliction of duty. Investigations revealed multiple instances where reports were uploaded without speaking to petitioners.