aespa’s Winter and Karina address lightstick mishap, apologize to fans and slam agency over sales issue: ‘So, so sorry…’

K-pop group aespa is facing criticism from fans. This is regarding the mismanaged release of their new lightstick. The lightsticks were sold at a concert instead of online. This caused long queues and frustration. Members Winter and Karina have apologized on a fan forum. They expressed disappointment with SM Entertainment’s handling of the situation.