Australia has fined its country’s largest telecom company for $12 million, here’s why

Australia’s Federal Court has fined Telstra A$18 million for secretly downgrading internet speeds for nearly 9,000 Belong customers in late 2020, halving their maximum upload speeds without notification. The ACCC stated this denied customers the opportunity to assess their service suitability. Telstra has accepted the findings and is compensating affected users.