Zomato follows Swiggy, increases platform fees by 20% ahead of festive season

Zomato has increased its platform fee to Rs 12, excluding GST, following a similar move by Swiggy, which raised its fee to Rs 14 in select areas. These increases come ahead of the festive season, with Zomato citing the need to maintain services during peak demand. The platform fee helps the company to pay its bills and keep Zomato running.